Contact information

Customer Support:
📧 Email: contact@dripdrip.vip

Service Hours:

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday: 10:00 AM - 4:00 PM (GMT+8)
Closed on Sundays and public holidays

Response Time:

General inquiries: Within 24 business hours

Order issues: Within 12 business hours

Urgent matters: Within 6 business hours

 

Please Include in Your Email:

Order number (if applicable)

Product name

Detailed description of your inquiry

Any relevant photos or documents

We strive to respond to all inquiries within the stated timeframes. During peak seasons, response times may be slightly longer. Thank you for your patience and understanding.